Payment Policy

Our Payment Policy outlines all the necessary details to ensure a smooth and secure transaction experience for our customers. This policy covers various aspects like payment methods, processing times, security measures, and terms to provide clear and transparent information. Understanding our Payment Policy can help you complete your transactions confidently and without any hassle.


At the core of our Payment Policy is the commitment to accept multiple payment methods to cater to the diverse needs of our customers. These include major credit and debit cards such as Visa, MasterCard, American Express, and Discover. We also accept payments through digital wallets like PayPal and Apple Pay. This variety ensures that you can choose the most convenient and secure payment method to complete your purchase.


Processing times are crucial to understand as they affect when your transaction will be completed. Typically, payments made via credit and debit cards are processed within a few minutes to a couple of hours, while payments through digital wallets might also reflect immediately or within a short duration. Our policy ensures that delays are minimized and that all transactions are processed efficiently.


Security is a top priority in our Payment Policy. We use advanced encryption technologies to protect your sensitive payment information. This includes SSL (Secure Sockets Layer) encryption which ensures that your data is transmitted securely over the internet. Additionally, we comply with industry standards like PCI DSS (Payment Card Industry Data Security Standard) to safeguard your financial data. By adhering to these protocols, we aim to provide a safe and secure shopping experience for all our customers.


In terms of refunds and cancellations, our Payment Policy clearly states the conditions and procedures. If you need to cancel an order or request a refund, you must contact our customer service within a specified period. Usually, refunds are processed back to the original payment method within a determined timeframe, ensuring transparency and efficiency. This policy ensures that you are well-informed about your rights and the processes involved, contributing to a positive customer experience.


Our Payment Policy also addresses issues like disputed transactions and chargebacks. In case of any discrepancies or unauthorized charges, we have a dedicated customer service team to assist you. Swift communications and thorough investigations are conducted to resolve such issues amicably. These measures ensure that you can trust our platform for all your transactions.


In conclusion, our Payment Policy aims to provide comprehensive and transparent information about all aspects of making payments on our platform. By detailing payment methods, processing times, security measures, refunds, and dispute handling, we strive to offer a seamless and secure transaction experience. Understanding and adhering to this policy will help you enjoy a worry-free shopping experience with us.

 

How do I know my payment transaction is secure?

We ensure that every credit card transaction occurs within a secure environment. The Pigkart payment system has 128-bit SSL security encryption. You can see the transaction is secure if you see a key lock at the bottom right of your web browser. We do not retain your credit card information after your order is complete. Rather, it is submitted directly to our banks. You can rest assured that with each purchase your credit card or bank account information will be secure.


Pigkart is committed to a safe, enjoyable, and smooth online shopping experience for all customers. For your safety, store name has implemented a payment security screening process. Confirmation of customer details on certain orders may be required prior to the order being processed. Please ensure that you provide accurate and up-to-date contact information should we need to confirm the security of your order. Our Payment Policy is clear and transparent.


For further inquiries:

Address: 128, Jharkhariya, Nariya Bazar, Jhansi 284002 Uttar Pradesh.

Phone: +91-9307669433

Email: support@pigkart.com